Privacy

Tastypetfood Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase through our website.

By using https://tastypetfood.co.uk/, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information (processed securely through our payment providers; we do not store your complete payment card details)
Order history
Account login information (if you create an account)

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral website
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products and services
Process payments securely
Provide customer support
Send order confirmations and shipping updates
Respond to enquiries
Improve our website and customer experience
Detect and prevent fraud or other unlawful activities
Comply with legal obligations
Send promotional emails where you have provided consent or where permitted by applicable law

Payment Security

Payments are processed using secure third-party payment providers.

We do not store your full debit or credit card details on our servers.

All payment transactions are encrypted using industry-standard security technologies.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Analyse website traffic
Improve website functionality
Measure marketing performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment service providers
Shipping and delivery companies
Website hosting providers
IT service providers
Analytics providers
Marketing service providers
Government authorities where required by law

These third parties are only permitted to use your information for the services they provide on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil your orders
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

When your information is no longer required, it is securely deleted or anonymised.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing activities
Object to marketing communications
Withdraw consent where processing is based on consent
Request a copy of your personal data where applicable

To exercise your rights, please contact us using the details below.

Marketing Communications

If you subscribe to receive marketing emails, you may unsubscribe at any time by:

Clicking the unsubscribe link included in our emails, or
Contacting us directly.

You will continue to receive transactional emails relating to your orders.

Data Security

We implement appropriate technical and organisational measures designed to protect your personal information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Business Name: Tastypetfood Ltd
Website: https://tastypetfood.co.uk/
Email: Info@tastypetfood.co.uk
Phone: +44 7490 913962
Address: Lodge Wy, London Rd, London PE7 3NG, United Kingdom
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 11:00 AM – 4:00 PM

We aim to respond to privacy enquiries within one business day.