Terms & Conditions
Welcome
These Terms & Conditions (“Terms”) govern your use of https://tastypetfood.co.uk/ (the “Website”) and your purchase of products from Tastypetfood Ltd (“we,” “our,” or “us”).
By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
Business Information
Business Name: Tastypetfood Ltd
Website: https://tastypetfood.co.uk/
Email: Info@tastypetfood.co.uk
Phone: +44 7490 913962
Business Address: Lodge Wy, London Rd, London PE7 3NG, United Kingdom
Eligibility
By placing an order, you confirm that:
You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into a binding contract.
Products
We make every effort to ensure product descriptions, specifications, images, and prices are accurate.
However:
Product images are for illustrative purposes only.
Packaging may vary from the images displayed.
Product availability is subject to stock.
We reserve the right to discontinue products without notice.
Pricing
All prices displayed on our Website are shown in British Pounds Sterling (GBP £).
Prices may change without prior notice.
The price charged will be the price displayed at the time your order is placed.
Where applicable, taxes are included as required by UK law.
Orders
After placing an order, you will receive an order confirmation email acknowledging receipt of your order.
This confirmation does not constitute acceptance of your order.
A contract is formed only when your order has been accepted and dispatched.
We reserve the right to:
Decline or cancel any order.
Limit quantities purchased.
Refuse orders suspected of fraud or unauthorised activity.
Cancel orders where pricing or product information contains an obvious error.
If payment has already been taken for a cancelled order, a full refund will be issued using the original payment method.
Payment
We accept secure online payments through approved payment providers.
Payment must be successfully authorised before an order can be processed.
We do not store your complete payment card information.
Shipping & Delivery
Shipping information, estimated delivery times, and shipping charges are provided in our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
We are not responsible for delays caused by:
Courier services
Severe weather
Customs or government authorities
Industrial action
Events beyond our reasonable control
Risk in the goods passes to you upon delivery.
Returns & Refunds
Our Returns & Refund Policy explains the conditions for returning products and requesting refunds.
Products returned must comply with the requirements set out in that policy.
Nothing in these Terms affects your statutory rights under UK consumer law.
Promotions & Discounts
Promotional offers:
Cannot normally be combined unless expressly stated.
May be withdrawn or modified without notice.
May contain additional terms and conditions.
We reserve the right to cancel promotions where misuse or abuse is identified.
Intellectual Property
All content on this Website, including but not limited to:
Logos
Product descriptions
Images
Graphics
Website design
Text
Trademarks
is owned by or licensed to Tastypetfood Ltd and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Acceptable Use
You agree not to:
Use the Website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Introduce malicious software or viruses.
Interfere with Website functionality.
Misrepresent your identity.
Engage in fraudulent activity.
Limitation of Liability
To the fullest extent permitted by law, Tastypetfood Ltd shall not be liable for:
Indirect or consequential losses.
Loss of profits or business opportunities.
Delays outside our reasonable control.
Temporary interruptions to Website availability.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by law, including liability for death or personal injury caused by negligence or fraud.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of external websites.
Accessing third-party websites is at your own risk.
Force Majeure
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:
Natural disasters
Fire
Flood
War
Government restrictions
Pandemic
Industrial disputes
Internet or telecommunications failures
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes become effective once published on this page.
Customers are encouraged to review these Terms periodically.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
Business Name: Tastypetfood Ltd
Website: https://tastypetfood.co.uk/
Email: Info@tastypetfood.co.uk
Phone: +44 7490 913962
Address: Lodge Wy, London Rd, London PE7 3NG, United Kingdom
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 11:00 AM – 4:00 PM
We aim to respond to enquiries within one business day.